"They fixed me! (but do something about the OP..."

I had major surgery in my local hospital in November 2015 which went wrong, leaving me with a painful abcess which needed draining and was causing other complications.

Due to me being a "complex case my surgeon referred me to St Marks where I had 2 operations, one to put in a stoma and one to reverse it.

In addition to this I spent 4 weeks in the IFU with severe dehydration.

I highly commend all the medical staff I came across, my care was second to none and due to them I am now mended and feeling better than I have for 20 years.

Having said the care was excellent, the fabric of the building is appalling.

Windows are sealed up with duct tape and held up with pieces of wood.

Being in the hospital in summer is awful as half the windows don't open and because of the nature of the illness of most of the patients fresh air on the ward is vital.

The outside of the building (as seen from the road) is shocking and does not reflect the facilities inside and the toilets in the out patients department seem to be permanently without loo seats.

And for goodness sake do something about the appointment phone line, over 3 hours today and still couldn't get through, no wonder people don't turn up for appointments as they can't get through to change them!!