I had a bad migraine and sickness for 2 days. I rang 111 as the pain in my head was unbearable and I couldn't keep any medication or water down.
The call operator was very sympathetic and professional and said someone would call me back within 2 hours. It was quicker than that and I was offered an appointment at an emergency care centre but was unable to attend. The lady agreed and said a Dr would call back. A very nice Dr.Evans called me back and arranged a home visit for me. She was very kind and understanding.
A lovely man from SWASFT called Matt arrived a little later, checked me over and gave me some anti sickness pills and some painkillers.
From start to finish the treatment received was first class, professional and reassuring.
I felt really awful calling them out but at no time was I made to feel guilty or that I had wasted their time.
Thank you all!
"Bad migraine"
About: South Western Ambulance Service NHS Foundation Trust / NHS 111 South Western Ambulance Service NHS Foundation Trust NHS 111 Exeter EX2 7HY South Western Ambulance Service NHS Foundation Trust / Out-of-hours general practice South Western Ambulance Service NHS Foundation Trust Out-of-hours general practice Exeter EX2 7HY
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