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Treated as an individual.

Story from nhs.uk

"Treated as an individual."

About: Stepping Hill Hospital

What I liked

Having slipped and fallen early this September 2010, fracturing both Elbows, I eventually ended up in Physiotheraphy (Stepping Hill). From the 1st Appointment in September till being signed off in November 2010, I have nothing but praise for the care & attention shown during my treatment. There was throughout care and total professionalism throughout. I know I am one of many who, through unfortunate accidents, are treated in Physiotherapy after Breaks & Fractures, so I know how busy this dept is. Through this comment, I wish to place on record my grateful thanks for the kind attention in getting me "agile" again. I wish to let others who read this page know that if by some unfortunate occurance you end up in Physiotherapy (Stepping Hill), the team will look after you.

Esther (Jacobs).

What could be improved

Nothing

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Responses

Response from Stepping Hill Hospital 13 years ago
Stepping Hill Hospital

Submitted on 01/12/2010 at 15:08
Published on nhs.uk on 02/12/2010 at 04:01

Many thanks for your appreciation of the care you recently received whilst an in-patient at Stepping Hill Hospital and for the subsequent follow up care you received as an out-patient.

It is always much appreciated when patients take the opportunity to tell us when we do well and give positive feedback about the care we have been able to provide.

Once again thank you for your kind words, I do hope you continue to make a good recovery

Yours sincerely

Annette Donegani

Head of Patient Experience & Involvement

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