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Annoying person at main entrance

Story from nhs.uk

"Annoying person at main entrance"

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

I have recently attended several appointments at the QEII and can say that I am very pleased with the efficient service and all appointments have been on-time.

But unfortunately I have to report that visits to the QEII I have been met by a very annoying person at the main front doors trying to recruit me into a children’s charity that I have not heard about and quickly asked me for my bank details etc of which I refused to give.

I am an elderly lady and I found this very annoying and nervous and a cheek to ask me for these details so that I can be entered into some lottery.

The person was very persistent when I tried to go and was in a hurry.

I am not sure that they should be promoting this charity within an NHS establishment?

Also I must report that some of the seats (yellow) in the xray/radiology department are very grubby and stained and do smell of urine.

Kind Regards

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Responses

Response from Queen Elizabeth I I Hospital 6 years ago
Queen Elizabeth I I Hospital

Submitted on 06/11/2017 at 11:52
Published on nhs.uk at 12:32

Many thanks for getting in touch - although we don't manage the hospital, we will pass your thanks on to the radiology team for you.

But also we'll make sure that your comments about this charity worker is fed back to the company that runs the hospital.

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