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Cannot Get through on phone

Story from nhs.uk

"Cannot Get through on phone"

About: Corbett Hospital

Cancellation number given is permanently engaged. No wonder there are so many missed appointments in the NHS, you cannot actually cancel appointments

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Responses

Response from Corbett Hospital 6 years ago
Corbett Hospital

Submitted on 08/01/2018 at 15:37
Published on nhs.uk at 16:32

Thank you for taking the time to provide your feedback.

The Imaging service at Corbett is aware of the problem and is looking for a suitable alternative.

Due to the volume of calls this department receives, the operators are extremely busy which often means the line is engaged.

We sincerely apologise for any inconvenience caused.

We welcome all feedback and would like to assure you that all comments are taken seriously and acted upon as part of our ongoing commitment to improving the patient experience.

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