"I felt welcome, well looked after in a..."

What I liked

I had an appointment for my baby daughter and the receptionist was very helpful, the doctor I saw took the time to listen and the areas I visited including the toilets were very clean and smelled clean too.

The staff around the hospital were very helpful when I asked for directions. One of the porters even went to the dietetics department first (as it was outside) to make sure it was the correct place for me to go to to collect some specially prescribed formula.

I got the impression that the staff enjoyed working in the hospital and took pride in their work. As a health professional who until recently worked for the NHS for nearly 13 years I was very pleasently surprised. I would definitely recommend this hospital to others.

What could be improved

It is not a very pretty hospital, and could do with some decoration TLC but that would just be an extra bonus.

Anything else?

There was a good selection of toys for all ages available in the clinic and they looked clean. A very nice surprise as most GP surgeries out of fear no longer have toys available.