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"urgent care Saturday 11 pm"

About: Shotley Bridge Hospital Site

Was given an appointment late on Saturday evening and seen on time by a lovely doctor. They listened to me and examined me before explaining my condition - shingles. They answered all my questions and gave me a prescription. The receptionist was friendly and polite when they told me where I could find a pharmacy. I was home with an easy mind winthin an hour. First rate attention. Thank you for the service you provide.

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Responses

Response from Shotley Bridge Hospital Site 6 years ago
Shotley Bridge Hospital Site
Submitted on 06/12/2017 at 12:13
Published on nhs.uk on 07/12/2017 at 03:35


Thank you for providing feedback on your recent visit to Shotley Bridge Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant departments to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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