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Visit to urgent care dept

Story from nhs.uk

"Visit to urgent care dept"

About: Burnley General Hospital

Went in feeling very breathless and scared but after treatment , care and attention came away feeling lots lots better. Many many thanks to all doctors and all staff. 😘😘😘😘😘😘

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Responses

Response from Burnley General Hospital 6 years ago
Burnley General Hospital

Submitted on 06/11/2017 at 08:10
Published on nhs.uk at 09:31

Thank you for taking the time to tell us about your recent visit to the Urgent Care Centre at Burnley General Teaching Hospital.

It is lovely to receive such positive feedback regarding the treatment, care and attention you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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