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"Cracked tooth problem not helpful at all."

About: Guy's Hospital

Attended Endodontic department for help with diagnosing extreme radiating jaw pain bad taste and sinus problems from possible cracked tooth roots on multiple teeth this was supposed to be the best place to go with the most knowledge on the subject but turns out they are not at all.

Was told that cracked teeth are hardest thing to diagnose by first consultant.

Dental probing showed increase but no pocketing which is indicative of cracked tooth but was disregarded by head consultant. Lingering pain to cold test dismissed by head consultant.

Two x-rays were taken but as no infection shown was dismissed as cracked teeth.

Was told that they could do nothing and to take painkillers for pain and feeling unwell. They could not believe that multiple cracked teeth was possible from trauma years ago and that infection would have shown up.

No tests for cracked teeth performed e.g bite test, transillumination, microscope, purely looked for infection only or visible crack.

Supposed to be the best endodontist in country but has little interest in diagnosing cracked teeth only interested in whether tooth is vital.

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Responses

Response from Guy's Hospital 6 years ago
Guy's Hospital
Submitted on 10/11/2017 at 17:23
Published on nhs.uk at 18:33


Thank you for your feedback. We are sorry to hear that you have been disappointed with the outcome of your recent dental appointments. If you would like to contact our Complaints Department they may be able to investigate this on your behalf. The team can be contacted on 020 7188 3514 or via email at complaints2@gstt.nhs.uk

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