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First class treatment from all staff

Posted By Ab6

"First class treatment from all staff"

About: Coathill Hospital

(as a relative),

My aunt was recently readmitted to the glenmore unit, so glad because I know she is in safe hands and will receive first class treatment from all staff as she has done before. I would like to give a huge thank you to all staff members, you are all so caring and compassionate.

From her nieces.

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Responses

Response from Eileen Clarke, Senior Nurse - Surgical, University Hospital Monklands, NHS Lanarkshire 6 years ago
Eileen Clarke
Senior Nurse - Surgical, University Hospital Monklands,
NHS Lanarkshire

Submitted on 07/11/2017 at 12:54
Published on Care Opinion at 16:11

picture of Eileen Clarke

Dear Ab6

Thank you so much for taking the time to post your comments on Care Opinion. This is a really good example of how we can make a difference to our patients and their families experience. The staff in Glenmore Ward will be absolutely delighted with your feedback and I will ensure that they are aware of your post. Your comment regarding care and compassion is the person centred approach we strive to deliver every day and to know that your experience reflects this is fantastic feedback for the whole team.

I wish your aunt well.

Kindest regards

Eileen

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