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Care Opinion

White Horse Birth Centre - Swindon

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"White Horse Birth Centre - Swindon"

About: The Great Western Hospital / Maternity

(as the patient),

It was supposed to be the most joyful experience of my life and it was the worst!

I feel the staff treated me as if I was an inconvenience to them and I was scared throughout the whole experience or should I say ordeal!

I even asked my husband at one point if I was going to die because I was left withering in pain whilst my requests for pethadin were ignored and I was told to embrace the pain! ! ! I am still trying to cope with the after effects.

Go to the delivery suite, you will be treated with dignity and respect and the staff listen and care. I can only hope no one has the go through what I did.

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Responses

Response from The Great Western Hospital 6 years ago
The Great Western Hospital

Submitted on 07/11/2017 at 09:36
Published on nhs.uk at 10:31

We are very sorry to hear that you had such an unpleasant experience. As mentioned before we would be keen to investigate and take action as appropriate so we can improve our service. In order for us to do this please contact our Patient Advice and Liaison Service on either gwh.pals@nhs.net or 01793 604031.

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