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Excellent

Story from nhs.uk

"Excellent"

About: Dorset County Hospital / Respiratory medicine

My father has just come home from a weeks stay in Ilchester and Hinton ward's.Both always so clean.

He was looked after fantastically! The staff were so friendly, caring and approachable face to face and over the phone. Bless them all!

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Responses

Response from Julia Woodhouse, Patient Experience Facilitator, PALS, Dorset County Hospital NHS Foundation Trust 6 years ago
Julia Woodhouse
Patient Experience Facilitator, PALS,
Dorset County Hospital NHS Foundation Trust

Submitted on 06/11/2017 at 13:54
Published on Care Opinion at 14:36

Hello,

Thank you so much for taking the time to leave us this lovely feedback about your father's stay on Ilchester and Hinton wards. It is fantastic to hear that the staff looked after him so well and were so friendly.

I will make sure that the staff on the wards, and also the Housekeeping staff are made aware of your kind words and I know that they will be very happy to read them.

I hope your father is now recovering well at home.

Best wishes,

Becky Protopsaltis

Head of Patient and Public Engagement

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