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"Very impressed with the service"

About: Hammersmith & Fulham Perinatal Mental Health Team

(as the patient),

After the birth of my first baby I suffered badly from post-natal depression. Although I'd come off citalopram tablets for depression when I became pregnant I unfortunately was never offered any perinatal services. Once I'd given birth I was told I couldn't access this as I'd already given birth. I was seen by a different health visitor each time and felt like nobody checked up to see how I was coping although I'd expressed to each that I was not doing very well. After 2 months with the GP support I started taking sertaline.

This time (my second baby was born 6 months ago) the scenario has been markedly different and I have felt extremely well supported and cared for. For 6 months prior to the birth I met regularly with the same wonderful and very experienced member of the perinatal team. She has continued to see me regularly for the past 6 months and has supported me through a second experience of postnatal depression.

I have been very impressed by the service this time around and the support given along with communication between service. I hope many other women receive the same care. Thank you. 

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Responses

Response from Jolaade Ajiferuke, Perinatal Manager, West London NHS Trust 6 years ago
Jolaade Ajiferuke
Perinatal Manager,
West London NHS Trust
Submitted on 07/11/2017 at 14:33
Published on Care Opinion at 16:23


Dear Venusje44,

Thank you so much for taking your time to provide some feedback to the service.

The perinatal period is such a crucial transitioning time for women. We're so glad you received the right support for you the second time around and this made a difference.

We will continue to support women in this period to the best of our ability and ensure consistency across the service as a whole.

As a service, we wish you all the best.

Best Regards,

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