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Compassionate thoughtful staff

Posted By venusrj33

"Compassionate thoughtful staff"

About: Musgrove Park Hospital / Gastroenterology

(as the patient),

I was dreading this procedure and not sure I would be able to go through with it. It was all very quick, no hanging about getting more anxious. Your staff were excellent, explaining things clearly and were very patient. Even in the most unpleasant (for me) circumstances they were very compassionate and thoughtful. Thank you.  

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Responses

Response from Laura Walker, Governance Lead, Surgery and Critical Care, Taunton and Somerset NHS Foundation Trust 6 years ago
Laura Walker
Governance Lead, Surgery and Critical Care,
Taunton and Somerset NHS Foundation Trust

Submitted on 03/11/2017 at 13:50
Published on Care Opinion at 16:49

Dear venusrj33

Thank you for taking the time to share such positive feedback about the team in endoscopy. The staff work hard to provide a reassuring and safe environment for the patients and I am glad this was your experience. I will share your feedback with the team.

With best wishes

Laura

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