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"Podiatry"

About: Babington Hospital

Painful corns underfoot dealt with a scalpel by a very kind podiatrist late summer but later found one not gone and still painful so returned to meet a different podiatrist who on arrival was annoyed at my wasting their time and informed me I would be discharged! Before they'd even given me the courtesy of seeing the culprit. I complained so they reluctantly and curtly told me to show them 'it'.

So rude and dismissive I felt disgraced!

Told me I should get a stone to treat it myself and use moisturiser! Meanwhile it's painful to walk and don't trust or believe their diagnosis!

Thought I'd just get the job finished but instead am belittled and dismissed!

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Responses

Response from Babington Hospital 6 years ago
Babington Hospital
Submitted on 03/11/2017 at 09:27
Published on nhs.uk at 10:30


We are very sorry to hear about your poor experience when trying to access Podiatry services at Babington Hospital.

This is not our usual standard of care and we would like the opportunity to investigate why this has happened.

We require some more information to enable us to look into your concerns. Please can you contact our Patient Experience Team on 01773 525119 to discuss this further.

Thank you for providing this feedback as we are committed to identifying opportunities for learning and to improve our patients experiences of services.

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