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"The NHS cuts are really showing"

About: Loughton Health Centre

This used to be a great GP surgery but over the past 12 months the cuts are really showing.

I called at 8am twice last week to try and get a doctors appointment for a chest infection - on both days I waited over 25 minutes and got told that there was no appointments left and any pre planned appointments would be in three weeks time.

I ended up walking into a GP walk in surgery in West London to find out it was not a chest infection bt a cardiac issue and had minor cardiac surgery to alleviate it.

I had a bad night last night and called 111.

They advised me to get a GP appointment this morning.

I just tried and got a receptionist telling me that it had to be an emergency or they would not see me.

I explained the whole thing and they were not convinced .....seriously !!!

I recall when my dad had something similar 25 years ago that the GP phoned him to ensure he was ok after surgery...whilst I realise that would not happen anymore I did expect that I would be granted an appointment.

sad times

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Responses

Response from Loughton Health Centre 6 years ago
Loughton Health Centre
Submitted on 29/07/2017 at 11:15
Published on nhs.uk on 02/11/2017 at 16:49


I am sorry that your recent contact with the surgery was not as you expected. If you have not already done so, please contact the Administration Manager at the surgery to enable us to investigate this matter for you thoroughly.

Thank you.

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