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St John's Hospital - Hooper Hand Clinic : Excellent Service

Posted By Posy

"St John's Hospital - Hooper Hand Clinic : Excellent Service"

About: St John's Hospital / Trauma & orthopaedics

(as the patient),

I have been seen by two different doctors over a 6 month period at the Hooper Hand Clinic at St John's Hospital, both of whom have been nothing short of excellent!  Very informative and friendly.

Although there were a few problems in scheduling my appointments, it was completely forgotten as soon as I got to the department.  I couldn't have asked for better healthcare from them! I was referred for an ultrasound and an MRI also and every doctor I came into contact with over the whole process has made me feel completely at ease.

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Responses

Response from Aris Tyrothoulakis, Director, NHS Lothian 6 years ago
Aris Tyrothoulakis
Director,
NHS Lothian

Submitted on 13/11/2017 at 14:16
Published on Care Opinion at 14:44

Dear Posy,

thank you for sharing your feedback with us. I was very pleased to read your positive comments about the Hooper Hand Clinic and the Department of Radiology and I will make sure that your kind words are shared with all staff involved.

I also note your comment about some issues with scheduling your appointments but I am glad that these did not affect your overall experience. If, however, you would like me to look into this matter, please contact 0131 536 3370 or email feedback@nhslothian.scot.nhs.uk and we will see how we can help.

Thanks again.

Kind regards,

Aris

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