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Care Opinion

Failing

Story from nhs.uk

"Failing"

About: Epping Close

Visited practice in open surgery, needed to make an appointment to have a spirometry test. No nurse at surgery to perform this, 1 has left and 1 on long term sick, have got to phone in a few weeks to see if they have found a replacement nurse. This state of affairs is appalling and is everything to do with the Trust that runs this Surgery.

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Responses

Response from Epping Close 7 years ago
Epping Close

Submitted on 05/12/2016 at 09:12
Published on nhs.uk on 02/11/2017 at 12:08

Anglian Community Enterprise would like to thank you for leaving comments about our service. Whilst it is always disappointing to read that patients are unhappy, it does however give us the opportunity to improve the quality of the care and service we provide. Whilst we are unable to answer your individual comments on this website, we would very much welcome the opportunity to talk to you further in order to address your concerns. If you would contact the Anglian Community Enterprise Complaints team on 0800 819 9030 or at ACECIC.patientexperience@nhs.net.

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