"Anxious, Stressed and Very Poorly"

Unfortunately in this instance my rating is a 1.......Feeling extremely annoyed and disappointed, my Mum was seen at The Birmingham Treatment Centre on the 5th September, she was told a lump had been found on her left lung, she would need tests to see what it was.

At first we was really impressed how fast her appointment came, 13th September blood test, 14th September Echocardiogram, 15th September CT scan and Biopsy, 16th September PET scan, we had a tour of the hospitals, but it didn't matter as long as Mum got sorted. She was then sent a letter to go for a Bronchoscopy 5th October and then another appointment 31st October for MRI scan.It has now been over 7 weeks and no commumication regarding any results. My poor mum. Is thinking all sorts, shes rang twice this week for answers, the consultants secretary was very sympathetic, caring and as helpful as they could be, we are still waiting for someone to speak to Mum, all her results are back and have been discussed in a meeting 11th September and yet no one has spoken to my mum........How can this be? Over 3 weeks since there meeting and they fail to tell the 1 person who should know.