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"I cannot rate the staff and treatment highly enough"

About: Specialist Nursing Services / Special needs dental service/Community Dental Service

(as a staff member posting for a carer/relative),

I arrived with great trepidation as I have an exceptionally nervous child who categorically stated "he was never going to the dentist again". 

The consultation process and treatment he received was fantastic, caring staff who talked him through the process at every stage. 

Monica was so caring and patient.  My son has realised the importance of having treatment quickly when needed.  His treatment was personal, they always greeted him by name and asked him questions rather than referring to me.  

I cannot rate the staff and treatment highly enough, utterly exceptional.

Many thanks

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Responses

Response from Jane Walker, Dental Operational Team Leader, Integrated Dental Unit, County Health Partnerships 6 years ago
Jane Walker
Dental Operational Team Leader, Integrated Dental Unit,
County Health Partnerships
Submitted on 02/11/2017 at 08:45
Published on Care Opinion at 13:19


Thank you for taking the time to tell us about the exceptional treament you recieved within the Community Dental Service.

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