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The service was excellent on all occasions

Posted By Andqt4

"The service was excellent on all occasions"

About: Specialist Nursing Services / Special needs dental service/Community Dental Service

(as a staff member posting for a carer/relative),

My daughter attended Park House Dental Practice on three occasions. The service was excellent on all occasions. Monica had a lovely manner in terms of friendliness, putting my daughter at ease, keeping her informed of what was going to happen and why and communicating in a manner suitable to her age.

This was a much better experience compared to her normal dentist who were unable to fully extract her tooth and were lacking in their ability to communicate with my daughter in a manner which put her at ease and trusting enough to have the treatment.

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Responses

Response from Jane Walker, Dental Operational Team Leader, Integrated Dental Unit, County Health Partnerships 6 years ago
Jane Walker
Dental Operational Team Leader, Integrated Dental Unit,
County Health Partnerships

Submitted on 02/11/2017 at 08:39
Published on Care Opinion at 13:19

Thank you for taking the time to tell us that your daughter had a positive experience whilst having dental treatment at Park House.

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