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"Following my posting yesterday..."

About: The Princess Royal Hospital (Telford)

What I liked

Following my posting yesterday complaining about the appointment delays in the PRH pain clinic I followed the reply and posted my concerns to the sath site. Within hours I was contacted by a very nice lady from the PRH, who apologised and said there had been a mix up with my appointment. I now have a new appointment date which is earlier than the original one which was changed.

So thanks to the PRH for sorting that out.

Hopefully the docs can work their magic and I can get back to the land of the living.

What could be improved

no comment

Anything else?

no comment

Story from nhs.uk

Responses

Response from The Princess Royal Hospital

Thank you for taking the trouble to post a follow-up message. We hope that everything goes well with your appointment, and once again please accept our deepest apologies for the mix up.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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