What I liked
The hospital was located near to our home
What could be improved
The A&E Department was very dirty! There was caked in dirt around the chairs in the waiting room and someone had been sick in reception before we arrived. When we left (four hours later) it was still there! The drink machine was overflowing with mess and not at any time while we where there was any cleaning undertaken.
The toilets were clean, however according to the monitor they were due to be cleaned, it read minus 225 hours
Anything else?
The triage nurse was very good - however everyone in the waiting room could hear what was being said.
The member of staff at reception was rude and acted like they could not be bothered to deal with the people arriving.
"The hospital was located near to our..."
About: Darent Valley Hospital Darent Valley Hospital Dartford DA2 8DA
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