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"Terrible A & E department"

About: Barnsley Hospital / Accident and emergency

I visited the hospital with my 18 year old son who was directed to paediatrics which was totally overrun with very small children. We were ignored for 10 minutes and then told to sit in the teenagers room which was still overrun with babies. The service was appalling, staff unfriendly and appeared to have no concerns about the agony my son was suffering. It really needs a complete overall and a senior member of staff to facilitate better care..

if my son hadn’t been in so much pain we would have moved on to a better hospital.

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Responses

Response from Barnsley Hospital 6 years ago
Barnsley Hospital
Submitted on 13/11/2017 at 09:47
Published on nhs.uk at 10:34


Hi Stella

We are really sorry to hear about this. Please contact our Patient Advice and Complaints Team on 01226 432330 or email barnsleypals@nhs.net and a member of the team will look into this for you.

Kind regards

Barnsley Hospital

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