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"Unsympathetic"

About: Surrey And Borders Partnership NHS Foundation Trust

Was told in not so many words to not call as there were others that were in more need.

I rang back and spoke to someone else. Has put me off using the service again. I would not have called if I didn't have to

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Responses

Response from Surrey And Borders Partnership NHS Foundation Trust 6 years ago
Surrey And Borders Partnership NHS Foundation Trust
Submitted on 27/11/2017 at 13:54
Published on nhs.uk at 15:40


We are sorry that this was your experience and are disappointed to hear you have been put off contacting us again. To talk through your concerns in more detail, we urge you to contact our Patient Advice and Liaison Service. They are available on 01372 216202 / 01372 216203 / 01372 216204 / 01372 216245 or via email at rxx.palsandcomplaintssabp@nhs.net.

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