This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Awful care"

About: De Montfort Surgery

I have tonsilitis. Quite bad tonsilitis. After explaining to staff I was struggling to breathe, and swallowing was impossible, they simply felt my glands, gave me penicillin and shipped me on my way.

I've had tonsilitis multiple times, and this is much much different. I am in constant agony at the minute, due to my enlarged tonsils pressing on my ear canal and rear teeth. This was completely brushed over by both doctors and front of house staff - who treat the manner as if it were a common cold.

I think it is disgusting. I understand you are all very busy, but this level of care is simply insufficient.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from De Montfort Surgery 6 years ago
De Montfort Surgery
Submitted on 21/11/2017 at 09:38
Published on nhs.uk on 22/11/2017 at 03:10


Dear Patient

I am sorry that you were unhappy with the care you received at the surgery.

Please contact the surgery and discuss with one of the managers.

Kind Regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k