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"Respiratory!"

About: Royal Devon & Exeter Hospital (Wonford) / Respiratory medicine

I recently was admitted to the respiratory ward for symptoms & I have a severe lung problem. I always be treated with kindness & support but my recent 2 week stay was far from that. I was sent home after 2 weeks after telling them every day my chest doesn’t feel right. It now been a week nearly since being home & I can see myself returning as my symptoms have worsened & I am getting new symptoms like low oxygen levels. If I do have to return I will be asked to be seen by a different consultant. I understand they’re stretched & busy but for someone like me who can die from a common cold it’s a serious matter!

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Responses

Response from Royal Devon & Exeter Hospital (Wonford) 6 years ago
Royal Devon & Exeter Hospital (Wonford)
Submitted on 31/10/2017 at 08:47
Published on nhs.uk at 11:30


Thank you for taking the time to share your experience at the Royal Devon & Exeter Hospital. I am delighted to hear that you are so happy with the kindness and support you have received from staff.

We are very sorry to hear of your experience regarding your admission and we are keen to discuss this further with you and assure you that receiving feedback about a patient’s experience is a valuable part of our continuing efforts to maintain high quality care and meeting patient expectations.

Please do contact the PALS team on (01392) 402093 and we will be happy to take this issue forward.

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