"Lack of communication at Calderdale Hospital"

About: Calderdale Royal Hospital / General medicine

(as the patient),

I went to the medical admissions unit of the Calderdale Royal Hospital for a blood test because i wanted to rule out whether I had migraine or something else.

I got there at 2:30pm and did not leave the hospital till about 1am in the morning. The nurses were fine and junior doctors were amazing, occasionally, one came round to check on how I was doing.

After the blood test, the registrar did not tell me the test results. All she said was I had migraine which I am very much aware of because I have had migraine for the past 30 years.

She prescribe for me something I had already tried, I went back the next day to pick up my prescription and the day staff had no idea what I was talking about because the night staff kept no record.

I will definitely not go back to that hospital, the staff lack communication and they make you feel less and useless sometime.

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Response from NHS Calderdale

Posted on behalf of Calderdale & Huddersfield NHS Foundation Trust

Thank you for providing feedback on your recent attendance at Calderdale Royal Hospital. We are more than happy to take forward your concerns regarding communication and these will be brought to the attention of the Matron for that area. If you would like to speak to somone about your concerns please ring our PALS team at the Hospital on 01422 222417.

Jill Pell

PALS Manager

Calderdale & Huddersfield NHS Foundation Trust

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