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"First time mom disheartened by comment made by..."

About: Luton & Dunstable Hospital / Maternity

My experience with the hospital facilities and maternity department was fairly good. I am writing this review after 9 months of giving birth to my first child here. I went over 40 weeks and my babies heartbeat was high , I had to be induced twice as the first one was causing me too much pain. I was in pain for over 48hrs, there was a Doctor who induced me the 2nd time and was particularly very rude in their behaviour. When finally my water broke and we were asked consent to go for a emergency C section as I had not dilated , this particular doctor made a comment ' well you wanted to have a c section and you get it'. It was very inhuman of them to make that comment as seeing my pain my husband had just enquired before my water broke that can we get a c section done as he was unable to see me in pain. Both of us heard that comment and couldnt react at that time as we were both worried about our baby more than anything else. But treating someone like this was totally uncalled for by a Doctor. Infact I almost went into depression thinking if I am not a perfect mother who couldnt get her baby into this world with a normal delivery.

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Responses

Response from Luton & Dunstable Hospital 6 years ago
Luton & Dunstable Hospital
Submitted on 15/11/2017 at 14:44
Published on nhs.uk at 15:31


We are very concerned to hear that your experience has been an unpleasant one. Please be assured that we will investigate this matter as much as we can from the information given.

We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

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