"How I felt on my visit"

I had an appointment at the princess royal hospital on Monday the 23rd of October, how embarrassing did I find the pre op assessment ward there was no confidentiality at all healthcare assistants and doctors spoke out loud and in front of other patients and there husbands and partners, I felt totally embarrassed and couldn’t concentrate on what was being said to me as I felt it was being told to everyone else in the room I will never forget this experience as I was mortified by it all ,all

I can suggest is maybe single rooms to go into before you go to your bed hopefully I will never have to return. The department was day surgery.