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"I Hope I never have to go back"

About: Pinderfields General Hospital

I was in shock of how they treated me and my child keeping in mind my child is 18months old and we was at the breast clinic checking to see if she had breast cancer. A doctor had to give the ultrasound due to her age and within a minute of been in the room and trying once to scan her they took their gloves off and refused to scan her due to my baby moving too much. I had refuse to move from the room until they scan and had to ask them to have abit of consideration she is going to move. She is a young child but they would rather argue with me baring in mind while they were I had to point out that my child was been still now so they needed to try again. I should have to beg for my child to be scanned which we had to wait 2hours for. Safe to say I'm putting in a complaint against the doctor and hopefully no one will else will have to go through that. It's bad enough going to check if your baby has cancer but than have to argue with a doctors who is ment to be helping you. It's not right.

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Responses

Response from Pinderfields General Hospital 6 years ago
Pinderfields General Hospital
Submitted on 30/10/2017 at 07:41
Published on nhs.uk at 08:32


Thank you for taking the time to post your comments on NHS Choices.

I really sorry to read of both you and your daughter's experience whilst using our services.

That is not something we would want anyone to experience and I am sorry for any distress caused.

Given that this is a public website, it would not be appropriate for me to go into details.

Therefore, I wondered if you would be happy to contact our PALS team to discuss your concerns further.

The PALS team can be contacted Monday to Friday (excluding bank holidays) from 8.30am to 5pm on 01924 542972, or via email pals@midyorks.nhs.uk

Thank you again for your feedback.

Kind regards

Clare Blackburn

(Complaints & PALS Improvement Lead)

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