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"EMU outstanding"

About: Abingdon Community Hospital

My father was referred to the EMU. We were quickly shown to a bed and very soon investigations were underway and a doctor came to see my father. They were patient and kind, listening to my father and then examining him. The Dr also listened to what I said and included me in the discussion. The nurses were kind and although busy were patient and vry efficient. All treatment was explained. We were there several hours but had complete confidence in what was decided.

The unit was very clean and we'll ordered even though it was very busy.

Dad had to go back the next day and again the staff were superb in particular the doctor and 2 nurses. Everything was explained and we were given tea.

I cannot thank the staff enough. It is a superb service and so efficient. I don't know what would have happened if we had not been referred to the EMU. Likely a vry long wait in hospital and then a probable time in hospital.

Thank you

By the way EMU is not one of the departments I can tick so "don't know " used

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Responses

Response from Abingdon Community Hospital 6 years ago
Abingdon Community Hospital
Submitted on 27/10/2017 at 14:27
Published on nhs.uk at 16:44


Dear Anon,

Thank you for taking the time to leave such lovely feedback for the team at the Emergency Multi-disciplinary Unit in Abingdon.

It is so lovely to hear how your father was treated by the team and how you found staff efficient, they explained everything to you both and your father was seen quickly.

I will share your lovely feedback with the relevant manager for the service.

With best wishes

Sarah Woods

PALS Officer

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