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"Visit to A & E"

About: Pinderfields General Hospital / Accident and emergency

I feel I must put on record my experience in using Pinderfields A & E last night. I may have been fortunate in visiting at a quiet time though it did not look it, a Wednesday night.

I was attended to by a consultant who from the very outset was interested in my issue and listened carefully to my comments on symptoms, which are not visually apparent. Compared with many patients who visit A & E I feel my symptoms were probably minor but debilitating on a daily basis nonetheless. Again after an xray the consultant did find issues and has attended to these together with some long term advice to help me.

In all I was in the department for less than fifty minutes which by any standards is excellent service. I’d like to thank you for this treatment and in particular the consultant's manner which made the whole process much easier.

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Responses

Response from Pinderfields General Hospital 6 years ago
Pinderfields General Hospital
Submitted on 30/10/2017 at 07:46
Published on nhs.uk at 08:32


Thank you for taking the time to post your comments on NHS Choices.

I am pleased to read that your overall experience was positive.

I will pass on your lovely comments to all of the staff involved as they will be really pleased to read what a positive impact that had on your overall experience.

Thank you again for your feedback.

Kind regards

Clare Blackburn

(Complaints & PALS Improvement Lead)

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