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1st class care

Story from nhs.uk

"1st class care"

About: Kettering General Hospital

From the moment we arrived at the orthodontics department we were greeted by a friendly face. The same applied to every member of staff we encountered. The commitment to providing first class care for my daughter was clearly evident in the way she was treated by every member of staff. I especially liked the way my daughter was treated as an individual and how she was spoken to directly by the orthodontist and not through me. I was of course consulted after my daughter to ensure everything had been understood.

I can't fault the care she received. First class!

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Responses

Response from Kettering General Hospital 6 years ago
Kettering General Hospital

Submitted on 27/12/2017 at 16:06
Published on nhs.uk at 16:31

Thank you very much for your compliment of the Maxillofacial Department at KGH.

I am delighted that you had such a positive experience of the Orthodontics Service and the Team here work hard to ensure that every patient receives exemplary care.

I will ensure that your comments are shared with the Orthodontic team.

Thank you again.

Clare Smith

Service Manager - Head and Neck Services

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