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"Incredibly Grateful"

About: St Thomas' Hospital / Accident and emergency

I would just like to express my thanks and gratitude to all the staff who have treated me recently for anaphylaxis. Aside from the phenomental medicare care that I recieved on several occasions, the staff have treated me with the upmost dignity and respect at all times.

I have been made aware of decisions, and where possible, invovled in the decisions, the staff have gone above and beyond to ensure I felt as calm as I could in some very stressful situations.

The new resus facility is amazing - as are the team who work within it. This care was continued outside of A&E on the wards as well - HDU, ITUs and medical wards.

Thank you so much again.

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Responses

Response from St Thomas' Hospital 6 years ago
St Thomas' Hospital
Submitted on 14/11/2017 at 17:42
Published on nhs.uk on 16/11/2017 at 03:17


Thank you very much for your comments. It is good to hear that you felt in safe hands and well cared for by the team during what must have been a very distressing time. We are pleased to hear that you were treated with respect and involved in decisions through out. We will share you feedback with the teams involved.

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