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"Excellent child vaccination experience"

About: NHS England London

(as a parent/guardian),

I have been telling everyone else so thought I ought to also tell you about the brilliant experience we had last week at Caversham getting my nearly 3 year old's flu and MMR vaccines.

I'm afraid I didn't get the nurse's name (but we were in Ms Tobin's room, so it may well have been her) but she was absolutely fantastic. Very positive, very kind and creative in her communication with my daughter (e. g. getting her interested in seeing the MMR vaccine turn pink) and extremely quick in the actual delivery of the vaccine. I also really appreciated the non-gendered stickers available (not the case with our NHS dentist unfortunately).

I just felt the nurse gave the best service I could have imagined, and really made it a much more manageable experience than it might have been. Having taken my daughter for private vaccinations previously I was also struck by how much more professional things were at the Caversham.

Thank you so much.

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