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"Thank you so much"

About: Kettering General Hospital / Maternity

So thankful for everyone that assured the safe arrival of my baby boy on the 20th august 2017 ,

I had a few complications which made me anxious throughout my pregnancy including polyhydramnios,but the staff at the hospital helped reassure me that everything was going to be fine ,

Whilst in one staff member's care they practically stayed in the room the whole time monitoring me and the baby,listening to every concern and question i had.

I ended up with a c section due to my body not going into full labour and baby's heart rate dipping, and the staff in that room were excellent i was very nervous but from the anaesthetist to the surgeon all staff helped calm my nerves, and my baby was born very quickly after, my scar is healing very well and is extremely neat (compliments to the surgeon)

Overall in this area i had 5* service

I feel the same when being moved back to the ward the staff helped as much as they could but i did feel on the ward you could see the staff were stretched maybe due to NHS cuts but am thankful we still have the NHS

I would feel very confident to come back

Thank you

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Responses

Response from Kettering General Hospital 6 years ago
Kettering General Hospital
Submitted on 19/01/2018 at 16:29
Published on nhs.uk at 17:02


Thank you very much for taking the time to feedback your recent experience of Kettering Maternity service.

I am pleased to hear that over all you felt the care, support and attention you received from the Midwives met with your expectations.

Our team work hard to provide women centred care under all circumstances and I am extremely pleased that despite the challenges you have described it was achieved for you.

We very much value the feedback we get and share it with all the staff in order to improve the service we provide. We will share your comments with the team and continue to develop our service.

If you would like to talk to us further about any part of your care please don’t hesitate to contact us

Polly Leigh Leads Midwife 01536 492902

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