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"I was made to feel at ease"

About: Glasgow Royal Infirmary / Endoscopy

(as the patient),

I would like to send my thanks to everyone at the GRI Endoscopy suite.

From reception, through nursing staff and the endoscopist I was made to feel

at ease and in the hands of people who knew exactly what they were doing.

If I have to go through another procedure, I wouldn't hesitate on a return here.

Thanks again.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 6 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 27/10/2017 at 10:00
Published on Care Opinion at 10:07


picture of Nicole McInally

Dear Geemac

Thank you for taking the time to post on Care Opinion.

I am glad that you had such a positive experience at the Endoscopy Unit.

I will make sure that we share your post with the staff who will be delighted to read your post.

Best wishes

Nicole

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