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Very good CBT service

Posted By Silver birch

"Very good CBT service"

About: Ealing IAPT

(as the patient),

I was unwell with anxiety and depression. I was referred to IAPT for CBT therapy by the consultant psychiatrist who treated me. I was fortunate to be given an appointment in a relatively good time. 

I was seen by CBT therapist Janet at IAPT (Ealing). Janet was kind, supportive and understanding. She was sensitive to my needs and very reassuring.

Recently my therapy ended after 18 sessions and I was discharged from further therapy.

I was very satisfied with the support I received from Janet. 

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Responses

Response from Louise De Haro, Chartered Clinical Psychologist, Deputy Clinical Lead Ealing IAPT, West London NHS Trust 6 years ago
Louise De Haro
Chartered Clinical Psychologist, Deputy Clinical Lead Ealing IAPT,
West London NHS Trust

Submitted on 03/11/2017 at 12:10
Published on Care Opinion at 12:20

Dear "Silver Birch"

Thank you so much for your post on Care Opinion, I will ensure that Janet sees it and I know that she will be really pleased that you felt that she was kind, supportive and understanding. Of course this is exactly what we need when we ask for help. Hopefully she was also able to assist you with strategies to manage your anxiety and depression now and in the future should you encounter challenges ahead.

We do struggle with waiting lists and demand for the service is high so I'm glad that you didn't have to wait too long and received a service that you were satisfied with.

To assist those on our waiting list we also now offer a number of other services such as an instant access Stress Control group and online therapy.

Many thanks for taking the time to give your feedback, it is really helpful and much appreciated by the team

On behalf of Janet and Ealing IAPT, wishing all the best for the future.

Dr Louise De Haro

Clinical Psychologist

Deputy Clinical Lead Ealing IAPT

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