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Friendly and caring staff

Posted By Billy Tee

"Friendly and caring staff"

About: University Hospital Ayr / Urology

(as the patient),

Was admitted to Ayr Hospital for Prostate Operation and found all the Staff very friendly and caring. From all the nurseing staff and Doctors they were all excellent. Nurse Mitchell attended to me very well and kept me informed what was going on and made my stay a lot easier, I cannot give him enough praise.

Many thanks to everyone for making my stay good.                                

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 30/10/2017 at 13:51
Published on Care Opinion at 16:45

picture of Eunice Goodwin

Dear Billy Tee,

Thank you for taking time to post this lovely account of your recent stay in Ayr Hospital. I will be vey happy to pass this on to the team, I am sure they will appreciate it very much. Your praise will go a long way.

I hope you are well now,

Best wishes,

Eunice

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