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"Professional, helpful and kind staff"

About: Derriford Hospital / Cardiology

(as the patient),

I was admitted to Bickleigh ward with cardiac problems from Cardiac cancer.

They were able to improve my quality of life by  giving me a pacemaker, which has made a huge difference to my daily life activity - although I am still taking it easy at the moment.

If anyone is worried about having a pacemaker fitted, don't worry it is done very professionally and with minimal discomfort. No doubt it will improve the quality of your life too.

I found the staff on Bickleigh to be professional, helpful and kind. That starts from from the  domestic staff and cleaners to nurses, healthcare assistants, doctors and consultants.

The ward is fortunate to have lovely views across the moors, which I found to be restful.

Well done Bickleigh.

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Responses

Response from Alison Stanton, Complaints and PALS Manager, University Hospitals Plymouth NHS Trust 5 years ago
Alison Stanton
Complaints and PALS Manager,
University Hospitals Plymouth NHS Trust
Submitted on 23/04/2018 at 08:32
Published on Care Opinion at 08:49


picture of Alison Stanton

The Matron for Cardiology has responded to say:

That is brilliant - I will share your kind words with the Ward Manager as it is always great to get feedback.

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