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Hearing test

Story from nhs.uk

"Hearing test"

About: Royal Hallamshire Hospital / Ear, Nose and Throat

Five months since hearing test, still waiting for appointment for a Mould to be made and then I assume a further wait for an hearing aid.

I find this unacceptable.

Staff also need to be honest about waiting times and not string patients along with feeble excuses!

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 6 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 23/10/2017 at 15:24
Published on Care Opinion at 15:29

Dear Sir or Madam

Thank you for leaving feedback and I am sorry you are experiencing this long delay. Your feedback will be passed onto Hearing Services, however if you would like us to look into your situation, please do not hesitate to contact us to provide more details. You can do this by contacting our Patient Services Team, either by calling them on 0114 271 2400 or by emailing them at pst@sth.nhs.uk

With thanks and best wishes

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