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They really have provided incredible care.

Posted By tribpot

"They really have provided incredible care."

About: Dr Kj Manock & Partners

(as a carer),

My husband is a wheelchair user and had a fairly severe leg ulcer.   It has required a lot of treatment from the nursing team at the practice and they have been fabulous - at short notice they have managed to fit in a lot of appointments. They have always been kind, professional and cheerful, nearly always on time and have never made us feel like a burden on the nursing team.   They really have provided incredible care.

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Responses

Response from Dr Kj Manock & Partners 6 years ago
Dr Kj Manock & Partners

Submitted on 08/01/2018 at 11:06
Published on nhs.uk at 11:31

Thank you so much for taking the time to leave this positive review of our surgery. It means a great deal to the team when patients acknowledge their hard work and professionalism, and I will ensure that this is passed onto the nurses at Ireland Wood.

All of our members of staff strive to provide excellent care to our patients and cater to each of their individual needs and I am so glad that this has been your experience.

Thank you once again for leaving this feedback, in such a pressured environment as Primary Care, it really is valued and appreciated when patients take the time to share the positives of their experience.

Kind Regards

Mrs Freya Keith

Deputy Practice Manager

Ireland Wood and Horsforth Medical Practice

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