"Care received at Heatherbrook Surgery"

Last month I felt I needed to see a doctor. The receptionist was able to give me an appointment the same morning. I was seen by a doctor who listened to my concerns and acted promptly phoning LRI and arranging an appointment for a CT scan that afternoon. The care I received on Ward 16, particularly from a Nurse Practitioner was wonderful. A week later I had an appointment, this time with another doctor to review my situation. I felt that both doctors were sympathetic to my concerns - listening, and addressing any queries I had. To me they represent what the NHS is all about. My thanks to all the staff at Heatherbook Surgery - you gave me a first class service!