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Well run surgery - no complaints

Story from nhs.uk

"Well run surgery - no complaints"

About: Fosse Medical Centre (Gk Sharma)

I have been a patient here since it opened having been transferred form Westcotes Health Centre with my doctor at the time.

I have always been treated with respect and kindness by all the staff, both clerical and clinical.

The receptionists have an extremely difficult job but still treat all with patience and efficiency and I have managed to get appointments when I need them and have full trust in all the doctors.

I may not visit the surgery for a while then seem to be there often in a short time as I'm getting on a bit now and my poor body is suffering a bit of wear and tear!

Christine Silvester

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Responses

Response from Fosse Medical Centre (Gk Sharma) 6 years ago
Fosse Medical Centre (Gk Sharma)

Submitted on 18/09/2017 at 09:38
Published on nhs.uk on 23/10/2017 at 11:57

Dear Ms Silvester,

It is warming to read a comment left by a long term patient that feels they have received good care from the whole team.

I am pleased when I am able to pass on positive comments to the team, and it definitely boosts all our spirits.

Thank you for taking the time to log on and leave the comment, I will highlight this to the team.

Vicky Hill

Practice Manager.

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