"Expected to bed over backwards for staff..."

My care has felt like I am being pushed along a conveyor belt...crisis team, ICS, and now CMHT.

The CMHT are too busy to care, or to treat me like a person.

Example 1

Care worker: I have cancelled the appointment I made on Tuesday, and it is now on Friday morning, I will see you then.

Erm hello? I have a life of my own, they could have at least first checked that I free on Friday. This has happened on several occasions, it is as if staff think that patients just sit around waiting for appointments.

Example 2

Endless phone calls! I told my care co-ordinator that I do not like phone calls because I can not answer the phone while working. The member of staff seems to have forgotten this.

I cant ignore their calls because it increases my anxiety levels, and I worry about what will happen next. Last time I did not answer my phone, the police came looking for me because they were concerned.

This is why I get extremely anxious when I get missed calls. I have been unable to concentrate at work, or relax at home because I am constantly checking for missed calls!

I asked if they could arrange appointments by email, but my care co-ordinator says they can only do phone calls.

Example 3

Lack of choice, my care co-ordinator is of the opposite gender. I respect them, but being muslim means that I am limited in the way I interact with people of this gender who are not my relatives.

I do not feel comfortable being in a closed room with a care co-ordinator. I asked if I could change. My care co-ordinator rudely responsed with "Well you need to take responsibility for your action, you should have said so before"

a. I was not asked if I had a gender preference, I came along a conveyor belt from the crisis team, to ICS and now the CMHT

b. Its is a basic fact- Most patients can withdraw consent to treatment at any time.

The solution is simple, my care co-ordinator could just keep the door slightly open, and use email instead of phone calls