"From entering in to reception to seeing..."
About: Bmi - The Highfield Hospital Bmi - The Highfield Hospital Rochdale OL11 4LZ
Posted via nhs.uk
What I liked
From entering in to reception to seeing the consultant, having test done, was both very efficient and respectfully done. I was put at ease all the time.
On recieving my results 5 weeks later again experienced professional yet very personal care.
What could be improved
I think on my initial visit it would have been helpful to have been given a note to remind me that I had to book the follow up appointment for myself. As I had just had a investigation proceedure I was not taking in much information.