"Professional, friendly and caring"

About: Northern General Hospital / Older people's healthcare

My mother was admitted to the Northern General and was seriously ill. After initial assessment she was moved to Brearley 5 who were wonderful. The Dr kept me fully informed of all developments and the ward staff always had time to discuss her progress. Thank you so much for looking after her and making her better.

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Dear Sir or Madam

Thank you for leaving feedback. I am really sorry to learn that your mother has been ill however it is great to learn she received high quality care and treatment. The staff will really appreciate your kind and positive words and will be really encouraged by them.

With thanks and all best wishes for your mother's continued recovery

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