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best hospital treatment I've ever had

Story from nhs.uk

"best hospital treatment I've ever had"

About: Rotherham Hospital / Gynaecology

The staff made me feel comfortable and always made sure I knew everything that was happening, they dealt with me quick and made me feel safe, only one downside to my stay one of the nurses made fun of me with three other nurses as they didn't explain what I needed to do and thought it was funny that I kept looking for nurses, I didn't overhear but family member did and upset them greatly as I was in a lot of pain, everything else I was more than satisfied with and would definitely recommend this hospital to anyone

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Responses

Response from Samantha Robinson, Head of Patient Experience, The Rotherham NHS Foundation Trust 6 years ago
Samantha Robinson
Head of Patient Experience,
The Rotherham NHS Foundation Trust

Submitted on 23/10/2017 at 10:20
Published on Care Opinion at 10:21

Dear Anonymous

Hello my name is Samantha, thank you for taking to time post such kind comments on NHS Choices. However, I was very concerned to learn about your poor experience, please be assured this is not what we would expect any of our patients and families to encounter. I have spoken with the Quality and Governance Lead who would welcome the opportunity to discuss your concerns in more detail. Should you wish to do so please contact the Patient Experience Team on 01709 424461 in the first instance or email yourexperience@rothgen.nhs.uk.

Best wishes

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