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"Outstanding service and Amazingly friendly"

About: Nuffield Health, Plymouth Hospital

My Mum had a back operation and was in a lot of pain afterwards. There was a team around her that sorted her out. A member of staff stayed with her and came up on the ward and had a fantastic bedside manner, just what Mum needed.The staff were amazingly supportive. There was one overnight member of staff who knew how anxious I was about leaving my elderly mother. They rang me after I left to keep me updated and I can't thank them enough for all what they did for my Mum.

The day nurses were friendly and helpful.

The whole experience was made all the more easier and comfortable for Mum and her family.

Many thanks to everyone.

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Responses

Response from Nuffield Health, Plymouth Hospital 6 years ago
Nuffield Health, Plymouth Hospital
Submitted on 23/10/2017 at 08:13
Published on nhs.uk at 08:30


Thank you very much for your feedback which will be passed to all the teams concerned. I am glad that your Mother found her experience to be as you would have hoped for and we wish her a continued speedy recovery.

Best regards

Janina Waterman

Sales & Services Manager

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